Customer Testimonials
Jose was great to work with and provided a good experience. He went above and beyond and responded multiple times after hours. Everything was done in a timely manner and respectful during the process!
Quick and effective service! Had a call within 10 mins of the shop opening, after a late night drop off.
The salesman I had was great explained everything, and all my questions pointed out a lot of information about the car help me to get logged into CarPlay and set up things. Just a great place to go to.
Great service and didn’t take long
I leased my 2024 CX-30 Mazda because I wasn't sure if I wanted an SUV or a Sedan. As the months went by I loved my little Mazda more and more. Now that the lease is almost up I touched base with WoodHouse Mazda in Bellevue about the buyout and they were so accommodating it made it so easy to let them help me with everything. I highly recommend WoodHouse of Bellevue if you're looking for a vehicle .. couldn't ask for nicer people.
Friendly service staff. And quick service.
Matthew was fantastic to work with! He made the process of getting a new car so smooth and easy!
We got a Mazda CX 50 after we needed an upgrade. Our sales person Chloe was super nice and helpful. Definitely helped us a lot and showed us a bunch of features and options we didn't know about
Very quick and staff was very helpful and nice!
I have been a regular customer, this is my 3rd Mazda, CX-3, CX-30 and now a CX-50, all leased and have always dealt with Fred Holst. He is amazing and always treats me right. Professional, understanding and amazingly helpful.
Jose was fantastic in his service and knowledgeable about the vehicles. He wasn't pushy and was honest with his recommendations making the experience welcoming.
I purchased my CX-5 in June. Fred Holst was my salesperson, he was wonderful to work with! Was very transparent about everything and made the process easy. My car has been back at the dealership for issues unrelated to any fault of Woodhouse. I’ve had occasion to deal with Dylan, Mitch, and Elijah in the service department - they have also been great. I would not hesitate to purchase again from this dealership.
We found a car for my son and Dan Sharpe called me within minutes, and we had a deal done over the weekend. I’m from out of town and they made this process seamless. And the made sure that the car was safe for my son! 10/10
Excellent service as always!
It was a great experience and that was due to the Sales Consultant Fred Holst. He was very knowledgeable and appreciated that he wasn't pushy and worked with us on the purchase.
Matthew was great!! He had great follow through and was awesome to work with. He was very knowledgeable, yet stated when he didn’t know the answer and then proceeded to find the answer for us. If you want to buy a car from someone that will make the process easy and truly cares about your experience, Mathew is your person!
Chloe R. made the drive worth the miles. She reminds me of myself at that age, I'm confident she can go far. She returned calls, exhibited a level of professionalism and understanding others struggle to balance. Currently in review to extend our business in the direction of Woodhouse Mazda . Chloe couldnt have made this experience better, unless she offered milk and cookies. My daughter was pleased with her as well. thank you young lady
I have been leasing thru Fred Holst at this location for my past 3 leases. He is always prompt with his responses to me and he always goes above and beyond to help me get into what I want and within my payment threshold. He makes the experience super easy and quick.
My wife and myself had a fantastic experience. Tyler was very smooth, fast and punctual with very little friction as we purchased a vehicle. I would highly recommend!
Dan Sharp at Woodhouse Mazda has helped my sister, my husband, and me find the right vehicles for more than 30 years. Dan is caring, sincere, and always up for the challenge of finding exactly what we’re looking for. He’s truly an all-around great guy!
I also want to give a shout-out to the service department. They do a wonderful job communicating with me about my vehicle’s needs and are always friendly, respectful, and helpful, whether I’m visiting their department or talking with them on the phone.
I absolutely love my current Mazda (and all those before ... Read More Google - Sep 26, 2026
Dan S. was great to work with! He helped me find a vehicle even though he had to get some of them delivered from different Woodhouse dealerships. He helped make sure my used car buying experience went well. He has great communication skills and works hard to make sure you find the right vehicle for you. Thanks!
Tyson was great to work with and the purchase process on my Mazda was very low pressure and transparent! Highly recommended.
Dan Sharp at Woodhouse Mazda was very professional and made sure there was no stress during the entire process.
We have worked with Dan at Woodhouse Mazda for years and have always been extremely happy with the service and attention we get. This is why we are repeat customers!
Dan Sharp’s communication skills are absolutely off the charts. This was a car for my 16-year-old son, so our nerves were already a little on edge going into the process, and Dan made the entire experience easy and genuinely enjoyable for both of us. His sales approach was informative and helpful without ever feeling salesy or pushy. Car buying is literally one of my least favorite things in the world, second only to death by drowning… and somehow Dan made it enjoyable. I actually made a point to tell my son, “Just so you know, this is NOTHING like ... Read More Google - Sep 24, 2026
We love dealing with Dan Sharp, we have been dealing with him since 2007. He is very professional, friendly and excellent at his job.
We had a great experience working with Matthew at Mazda. Despite a slight glitch along the way, Matthew went out of his way to make sure everything was taken care of and that we were happy with our new vehicle. He was extremely helpful, personable, patient, and easy to work with throughout the entire process.
What impressed us most was his willingness to help even after the sale. He took the time to answer our questions, work through the issue we encountered, and make sure we felt comfortable with everything before we left. We never felt rushed or like we ... Read More Google - Sep 24, 2026
My experience at Woodhouse Mazda could not have been any better. Our Sales Representative, Tyson, was very attentive and professional. I would not hesitate to do business with Woodhouse in the future.
Jose was great! Very nice and professional.
Matthew was very easy going and not at all high pressure.
Paul is the best. Very knowledgeable!
Very impressed with the selection of vehicles at Woodhouse! Frederik was wonderful to work with and very knowledgeable! Highly recommend to anyone in the car buying market
I have leased and purchased multiple cars from Woodhouse Mazda Bellevue, and it has been painless and easy every single time. Jose Moran is fantastic! The whole process is low pressure. I will definitely keep coming back!
I live in Grand Island and had never purchased a vehicle completely over the phone before, but Jose made the entire process SO easy! He was great to work with, answered all my questions, and even had the car delivered right to me! Amazing customer service from start to finish, I absolutely LOVE my new CX-90, Couldn’t be happier with my experience working with Woodhouse and Jose! 👍🏼
I worked with Fred to purchase my vehicle and I’m overall super happy with the experience! He was very kind and was excited to work me with. I also had a great experience with Carl, the finance guy! They were both so amazing in helping me get my dream car despite unfortunate circumstances to work with. Great dealership with even more amazing employees!!
We had amazing help from Chloe at Woodhouse Mazda in Bellevue. Getting a car is such a huge decision and Chloe was very patient with us in answering all our queries and explaining the whole process. She made everything very easy and less anxiety-provoking. We ended up getting a blue Mazda CX5 Premium trim with sport tan leather interior and we love it! Thank you so much, Chloe, and thank you Mazda!
Paul Stonebraker is the GOAT The guys there always do a great job of taking care of me
Chloe was really helpful in our purchase, she answered all the inquiries, and she was patient throughout the entire process. She gave us a very good deal at the reasonable price. We appreciated her Extending her time and being patient. The Woodhouse team is lucky to have her!
Great experience as always.
worked with both fred and matthew and they were fantastic!! very smooth experience, and they were super thorough with finding what i wanted! purchased my first mazda—2026 mazda3 carbon edition 🖤 super happy with the service!
If you’re buying a car, you’ve got to check out Woodhouse Mazda in Bellevue. Best part wasn’t the car, it was working with Matthew Chrans! He made this the best experience at a car dealership I’ve ever had!! Thank you!!!
Matthew Chrans provided exceptional service while shopping for a new car for my elderly mother. He made the process so easy and we were out within an hour. Thanks Matthew!!
Jose at Woodhouse Mazda was extremely helpful and easy to talk to! He made the car buying experience enjoyable.
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I paid a very large amount for very limited service. No estimate was provided before the work began. The diagnostic fee is rip off, just a way to milk money from car owners. It might make sense if after the diagnostic inspection a customer decides to go elsewhere, but if the work is done with the dealer it should be waived. I will not be back.
Went in for a routine oil change. Oil light came on as I drove out of the lot, I didn’t notice it right away then figured they just didn’t reset it. Tried to check the dipstick a few miles away but I’m too short to even find the dipstick. Drove home 60 miles. Checked the dipstick when I got home.Totally dry. Not even a drop on the dipstick. I really really want them to buy the car back. I’m getting rid of it as soon as I can.
All of this is unreliable because they sold me the car for the same price but when I was approved for more money, they reduced the price of their car from $17,000 to $28,000. Please be careful when buying a car from this store.
The process to get approved and buy was easy but after the salesman gets his check they could care less. They were supposed to shampoo my seats and get the pet hair and the odor out they said they did it but I have pictures of the pet hair still on there and it smells horrible in the car. Not to mention they were supposed to check the brakes and the rotors from the loud noise at it has they never checked anything All they said was that they drove it that don't prove that you looked at the ... Read More Google - May 7, 2026
Pretty crazy to charge $2k+ and not even fix the car. But then just recommending thousands more for fixes rather than figuring out what is wrong with the car is crazy too. 6k estimate to MAYBE fix a car? No way. Tech says “we’ve never seen anything like this” when there are tons of cases of this same issue on the forums. So either they’re trying to get every dollar, or their techs have no idea how to do their job.
The warranty is good for nothing! Took the car in with the check engine light, I was told that it was because of the bad fuel. I’ve had similar encounters with other brand cars but got much more appropriate support during warranty. the service team will find an excuse to charge you even if your car is in warranty.
I am writing this review out of extreme frustration and disappointment with the service I received at Woodhouse Mazda. In June 2024, I brought my car in to have the brake pads, rotors, and fluid serviced. What followed was months of unresolved issues and new problems.
Despite multiple visits in August, October, and March for the persistent brake squeaking, Woodhouse Mazda repeatedly failed to resolve the issue. I eventually had to take my car to an independent shop, where they were finally fixed.
Even worse, a loud rumbling noise developed under the front of my car after my August service appointment ... Read More Google - Aug 3, 2025
I bought a 2011 Prius 8 months ago and it already died. I was told by the shop they couldn’t tell me exactly how long the issue was there but it could have been there since I bought it and the repairs could cost just about what I paid for the car. The people were nice and willing to work with me but buying a car and having it die in 8 months is very disappointing especially for somebody like Woodhouse. Just be careful.
Was sold a brand new 2025 Nissan rogue and was told it could be remotely started with my wifes phone. Supposedly that feature kills the cars battery and was disabled till they fix it. That was 10 months ago and now we are told there is nothing they can do. Sales guy was great, but sold us on something that doesn't work.
Finance manager could literally care less about your business & will ghost you, communicate that “they have no options” for you via an intermediary- and then double back to tell you “there might be another route” “[Can we make this work if we get you exactly what you requested]?” Yeah, idk probably.
Purchased a new Mazda from Woodhouse and they talked me into purchasing an accessory package that was supposed to protect the interior and exterior. They were bragging up this new latest and greatest thing called ceramic coating and how it would be best to do it before the car even left the dealership and the paint was still pristine. So I purchased this and was given all the information on it. Three years later I noticed my paint wasn't as shiny and clean as when I first bought the car. I contacted Woodhouse and they told me I didn'... Read More Google - Jan 10, 2025
Tyson is incredibly helpful, I probably wouldn’t have seen myself in a new car without his help.
This is a worst place to do business with. If I could give a negative star, I would. The sale prep will use everything to push you to purchase a car. He will CONSTANTLY contact you and TALK your ear out, even promise you something, then flip on it later, just to make sure you get on hook. Once you do, he will just ignore you like you're nobody.
The service department is a joke. You brought your car in to check, just to make sure everything function correctly. They will break the parts down, do some unnecessary adjustments, ... Read More Google - Sep 29, 2024
My vehicle went in for service end of June and I asked for a warranty submission of my driver’s seat… was told I’d hear back in two days, no call. Called three weeks ago, told they would call back within two days, nothing. Called again two weeks ago, nothing again. Called on Monday and was told that this was escalated to management and we’d get a call asap. This is ridiculous. Do better Woodhouse. I can’t recommend this place as of now.
This is our 7th Mazda plus 4 for our daughters All but 3 from Woodhouse. Awesome dealership. Very friendly, courteous and efficient from start to finish Average 2 hours where others take 8-10 hours. I enjoy coming back and dealing with Antonio, he is great!
Really need to make sure you communicate with your customers that you changed your service hours and open later!!!!!!!!!!!!!!!!!! 🤬
3 oil changes I have asked they do not touch the engine air filter because they won’t put it back together correctly. This last time I asked them 3 times and they still did it. Now I have to find time to go back to get it fixed. They also were not friendly.
Unscrupulous business practices. My daughter took her CX5 in for an oil change They tried to tell her it need a brake flush and a fuel injector cleaning and tried to charge over 700 dollars. Again, unscrupulous seeing a college girl and trying to take advantage of them. The car is only two years old and only 25,000 miles. They even said it needed transmission fluid service.
I met with Manny once open at 7:30. Manny has helped me in the past and is a very friendly person. Manny set me up with a car to borrow and made dropping off and picking up easy. I wasn't able to remove the bolts from my rear plate and Manny made sure it got done. I had a few additional services on my service sheet I will return for in the future. Thanks, Mac
If I could give less than 1 star I would. I have had the car for 8 months and starting at 1 week old: no floor mats, I have had to fix/replace leaking back suspension, $335 key pod go bad, $800 a/c compressor and coil were bad, battery and terminals, driver side visor, trunk latch, air bags, brake pads and rotors, and now transmission is slipping gears!!! Not one thing has this dealership helped me with. Don't trust them!!! I'm sure there's more I'm forgetting
Took vehicle in for an inspection, at the first signs of something being wrong with the vehicle. Inspection found a several problems, it was a lot of money but was told “fix this and the vehicle will be running” so with that assurance we went ahead and confirmed the service. What was supposed to be a 2-3 day job ultimately was a week long job after having to go in multiple times for any form of update. Only to find out after the week that the engine needed replaced as the work they said would “have the car running” did ... Read More Google - Oct 24, 2023
This dealership went above and beyond to give me excellent customer service. They truly care that a customer's issues are addressed and resolved. Kudos to Matthew Chrans who did some research and found a solution to the issue.. None of the other dealerships I had gone to even considered doing that!! Then Matthew and Antonio Gaskill got me set up with a loaner vehicle and worked with the shop to get the work completed. Today they sent a driver out to deliver my car back to me (a 3 hour drive one way). An A+ experience from start to finish. ... Read More DealerRater - Aug 11, 2023
Tyson Kriley and the whole Woodhouse team were excellent to work with. No pressure, informative, knowledgeable and professional. This is how the sales experience should be!!
Tyson and the Mazda staff were great! A no pressure environment that was Professional and courteous. This is exactly how buying a car should be.
Tyson and the folks at Woodhouse Mazda were very helpful in getting me in to my new ride. I was very happy with the patience they showed with everything from the test drives, to answering every single question I had regarding the purchase, and giving me time to read before I signed anything. I didn’t feel like there was any pressure and that is important to me when I’m buying a vehicle.
Tyson was very helpful in showing me vehicles and listening to what I wanted or needed to have. Made the process go smooth. Made buying my first car on my own a good experience.
I went to Mazda Bellevue because they had a car I liked. All their staff didn’t try to push extra stuff on me which I liked. The only downfall is that they said all their cars that come off the lot, come with a full tank of gas and mine had a quarter tank left. Other than that it was a very smooth process for buying a car.
Showed up for scheduled express service (30 minute oil change). 2.5 hours later, I had to ask service what was going on only to be told "sorry, we are understaffed today and the sole mechanic can't get to your car for another hour."
We only bought several Mazdas from Woodhouse. No more. You tell your customer when you have problems and provide them with options. You don't lie or cover up process failures.
Having wasted 3+ hours on a 30 minute oil change, it jeopardized my work scheduling of a lunch-hour service. I asked for my keys back and asked ... Read More Google - May 18, 2023
Ordered online for pickup. Was given bad info and excuses.
They were very easy to work with and understanding of any concerns or issues that arose. That said, the new '23 Mazda CX-50 basically sells itself. It's an awesome car. But they gave me a fair deal on my trade in and have been nothing but helpful and pleasant to work with.
The sales team is all big dealer talk drives me crazy wish there was a better place to buy a Mazda around
After buying MANY new Mazda's from Woodhouse during the last 15 or so years They told my wife to continue driving her 2020 CX-5 with it's check engine light on until parts were available in July. This car was well under warranty with about 14,000 miles on it.
Being and engineer and Classic car enthusiast I continuing to drive the car would likely result in damage to the engine and emissions components that would likely not surface until the warranty had expired. No other solution was offered. I even tried to trade it for a new 2022 and was offered an extremely ... Read More DealerRater - Mar 15, 2022
Don't Buy Used Cars Here!!!!!!!!!!!
Bought a used 2014 CX5 here in 2017, and they told me no accident! Today, I was trading in my CX5 at other dealership and found this car had an accident in 2014!
I don't know what to do about this. But be careful when you buy used cars here!!!!!!!!!!!!!!
The both reports are from AutoCheck, but the one they gave to me in 2017 shows no accident. And the latest one shows the accident happened in 2014!!!!
I wish I could have left negative 5 stars!!!
After talking with the sales manager, he said nothing but apology! He ... Read More Google - Dec 11, 2021
They did a horrible job I would not use their service again
Bad service with bad hospitality
3-29 Edit: car was in service over the weekend and we were given a dirty loaner with trash in the back seat, grimey touch points, and 1/8th a tank of gas...
After we got our new car back, there were swirls and scratches in the paintwork even though I had asked to not have it washed (to prevent these exact swirls) and a piece of trim was floating around the cabin. Masks were on the chins of most employees except for when you walked up to them, completely defeating the purpose. I saw a service tech bring a car around ... Read More Google - Mar 25, 2021
Fred has been great to work with. We’ve bought two cars from him now and the process was smooth both times. He was always patient and fair in our dealings. My wife and I also very much appreciate the flexibility and safety concerns shown by the dealership when it comes to buying a car during a pandemic!
Connor was an awesome salesman to work with when I got my 2019 CX3. It still runs amazing and he was super helpful! He was super personable and really helped gage my needs for when I was looking for a new vehicle. Also never felt pressured compared to other dealerships and he also took the time to break down financing for me. Highly recommend to have Connor help you if you’re in the market for a new car.
Amazing dealership! Worked with me to lease my 2020 Mazda CX9. Honest & transparent sales staff. Not a pretentious dealership! Service is great too. Winning combination!
Dan Shatp has always been our go to person for vehicles. We have purchased all of our vehicles through Dan for our family of 4 for the last 10 years. The Woodhouse Mazda family always makes our purchases pleasant from start to finish.
Very easy to work with! Great inventory! I appreciated all of Dan's quick responses--I will return for a 3rd Mazda when the time comes!
Got my first beautiful red Mazda three years ago as a lease at Woodhouse. Conner was my sales person and was awesome! Made me feel relaxed and no pressure. I loved my experience so went back three years later his last August but called ahead to be sure Conner was going to be there, and Leased another one. absolutely love my MAZDA and Connor made it quick easy and enjoyable!
This is a new facility and a very nice dealership. It's a place to go look at cars and make friends in the process. Thank you, Jose. Dean
Tyson and the Woodhouse Mazda team went above and beyond! Tyson really took the time to understand my situation. He thoughtfully showed me cars that worked within my budget while maintaining the comfort and style I desired! Tyson is very knowledgeable and didn’t add any pressure throughout the process. Blake Chapp in finance thoroughly answered all my questions and made the deal possible! A big thank you to them and Woodhouse. I will gladly be referring people here.
Recently moved to Omaha for work from Hawaii and was in need of getting a new car. I showed up with my mother with no expectations of buying any car, and we were greeted by Tyson. He took his time with us to find out our budget and showed us models that were within our budget. Throughout our time with him, he never pressured us to buy anything nor add on any features. Moreover, he was extremely accommodating to our needs and stayed hours after closing to answer our questions. After deciding to buy a Mazda 3 from him, he helped ... Read More DealerRater - Jun 23, 2020
